SHIPPING & RETURNS
Shipping Policy
All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
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Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Order Amount Standard Ground Shipping FedEx Ground
(1–7 business days) (3–7 business days)
$0–$49.99 $8.95 $12.95
$50.00+ *Free *Free
*Free shipping on orders of $50 or more.
Overnight delivery is only available for orders with delivery addresses within the continental United States.
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Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
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International Shipping Policy
We currently do not ship outside the continental US.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. The Jesus Tee will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Return & Exchange Policy
Size exchanges from us to you are 100% FREE! The exchange must be postmarked within 30 days from the day you received your order.
We do not pay for return shipping labels on exchanges. However, we do pay for the shipping when we send the item back to you!
Only one exchange per item per order will be accepted.
Please submit your exchange here: support@thejesustee.com
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Refunds
Our return policy period lasts 30 days. If 30 days have gone by since the day you received your order, unfortunately, we are unable to offer you a refund or exchange. The return must be postmarked before the 30 day period ends or the return will not be processed.
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To be eligible for a return, your item must be unused and in the same condition that you received it. Items that are washed or dirty will not be exchanged or refunded.
Shipping costs are non refundable.
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You may submit your return here: support@thejesustee.com
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Damaged/defective items
We stand by our products! If you get your item and it is damaged/or defective, you must send us an email or call us within 7 days of receiving your item for another item to be sent in place of it. This is 100% free and on us!